I've run into many reluctant customers. Yes, I know that the reason that we need is that they are ready (usually because they lack the time). But I think that they are prepared in many, if not all aspects of working with a virtual assistant. So I compiled a few tips for those who do not, who could, and thinking that they might not, but some day you should need to use a virtual assistant.
1) The most important thing you can do for your new VA does not push the work on them, but they do not understand. If you've never worked in your industry or niche before, it will be a very desirable thing to teach them about what to do. No, not just tell them how long you've been in business and you've worked with Joe, your partner for the past 20 years. Tell them what you are doing. Tell them what your business goals. It would not even be hurt to show them a part of your business plan, and where you want to be in one year, three years, five years ago. Let your VA knows his scope rada.Više VA know about you, the more he or she will be able to complete projects in the direction of your business in mind. I can not stress this enough.
2) Set different levels of tasks you want your VA to complete the priority classification. Just like you have a schedule, it is important that you understand you have to give your VA a list of things to do. While he or she can become very good at knowing your needs, he or she will never be able to read your mind. The list should be sent every Monday with the tasks that you want to finish this week (or lower priorities to carry over into next week if time runs out ).
3) If you have a project that may take some time, ask your assessment of the term project. When he or she gives you an estimate, ask them to notify you before you start to get close to that estimate. In this way there are no surprises when your bill from the VA! I have heard many people say their relationship with the VA has turned bad due to the situation that involves not communication in the length of time to complete the project. Nobody likes surprises waiting to be charged in 5 hours and get charged for 40 years. Your VA should give you an estimate, but not all of them are experienced enough to know that. So, be prepared to ask.
4) understand your VA is working time. Most of us do. Please do not call the VA at 10 or 11 o'clock at night and expect to do the job - at least not at the regular hourly rate;). The same thing goes for the weekend. If you're one of those people who takes their business 24 / 7 and often have evening or weekend work, you need to find a VA with evening and weekend hours. There are many out there who work those hours of the time, because they have a full-time during the week. They make great candidates for his crazy hours. But realize that most of you who are full-time during normal (or something typical in my case) working hours. Please courteous. I do not think you want them to call in 2 hours for clarification on the project.
5) Remember, your virtual assistant is supposed to be "virtual." I've run into so many customers who want to hire me for 50-10 hours a week, but 8 hours of those working on site in their business or home office. I'm sorry, but I can not. I have invested in their equipment and office for the very reason that their services were operating. If you want to hire an employee (either temp or permanent) that comes into your office, it is one thing. However, VA is another company not zaposlenik.Tisak does not bring his equipment to his house to print your business cards, right?
Effective communication, realistic expectations, and a good understanding of the important tools for making your relationship with your very successful and productive one. Next time we'll talk about what to look for when choosing the VA and what to avoid!
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